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F.A.Q

Our bike racks have been tested to safely hold up to 70lbs in all types of our installation methods.

Yes, all mounting hardware is supplied. There is a list of options to select the hardware that suits your installation requirements.

HOW DO I INSTALL IT? WHAT TOOLS DO I NEED?

For the best safety of your bike, the bike rack needs to be installed into a wooden wall stud. A drill is recommended for installation.

Distances between studs are typically 16 inches from the centre of one stud to the next. If you measure from the corner of a wall there should be a stud every 16 inches. Another way is to shine a light up or down on the wall and there is a good chance you should be able to see where the screws are in the studs.

For concrete or brick the proper screws are provided. For those types of installation a pilot hole would need to be drilled before using the concrete screws.  For straight drywall, heavy duty anchors are supplied along with the proper screws.

In Canada the construction standard is the Robertson screw (square bit). It is a superior screw type as you can apply more torque without a drill slipping out or using too much effort. A Robertson bit can be supplied with no additional cost.

do you supply mounting hardware?

Shipping typically takes 4 to 8 business days.

how do i find a stud in my wall?

How much weight can a bike rack hold?

how long does shipping take?

how do i install it if i don't have wood studs?

why is there grease on the pipe?

can i use different screws? do i need a special bit?

The grease/oil on the pipe is from the tooling process when they are made. I clean them but not all the way so that there is a small layer to protect them from rusting prematurely.

Thank you!

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